FAQ + Privacy

Plain-language answers.

Short answers to common questions about HERS ratings, Mass Save, and how your information is handled.

HERS & Mass Save

What is a HERS rating?

The Home Energy Rating System (HERS) Index is a standardized score for a home's energy performance. Lower is better. New construction in Massachusetts often needs a HERS rating for code compliance or for Mass Save program incentives.

Do I need a HERS rating?

Use the evaluator on the home page. It asks a few project questions and tells you whether a rating is required, recommended, or unlikely to apply.

What does fieldwork involve?

Typically a pre-drywall inspection, a blower-door test, duct testing where applicable, and a final inspection. Schedules vary by project type.

How does the Mass Save rebate path work?

Mass Save offers incentives for new construction and major renovations that meet specific performance targets. The path depends on project type, system choices, and the rating result. The evaluator gives a starting answer; the call confirms it.

Where do you work?

Based in Westborough, MA. Projects across Massachusetts. Response within one business day.

Are you independent?

Yes — independent HERS rater listed on the Mass Save approved rater listing. Not a builder, not a contractor.

Privacy Policy

Effective Date: 4.29.2026

001 A HERS Provider respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information you voluntarily provide, including:

We may also collect limited technical information such as website usage data through cookies or analytics tools.

How We Use Personal Information

We use personal information to:

SMS Communications

If you opt in to receive text messages from 001 A HERS Provider, you may receive conversational messages related to:

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Personal Information

We do not sell or rent personal information.

We may share information only as necessary with service providers that help us operate our business, such as:

Data Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

Cookies and Analytics

Our website may use cookies or analytics tools to improve user experience and website performance.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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